Receptionist Job Scope
Location : Facework Aesthetic
Position Type : Full-Time
Eligibility : Singaporeans / PR only
We are looking for a friendly, well-groomed, and detail-oriented Receptionist to be the face of our salon and ensure a seamless customer experience from the moment they arrive.
Key Responsibilities
Client Communication
- Respond promptly and professionally to WhatsApp / text messages and incoming calls
- Follow up with clients for appointment confirmations or rescheduling
Appointment Management
Schedule, update, and manage bookings through the company's systemCustomer Experience
Greet and welcome clients warmly upon arrivalGuide customers to their treatment rooms and ensure they are comfortableServe light refreshments (e.g., tea, dessert) post-treatment as part of our premium service experienceHandle walk-ins and enquiries with a professional and courteous attitudeFront Desk & Administrative Duties
Maintain a clean and tidy reception and waiting areaAssist in maintaining customer records and formsRequirements
Pleasant personality, well-spoken, and well-groomedAble to multitask in a fast-paced, service-oriented environmentBasic computer skills (training on salon system will be provided)Prior experience in beauty / wellness / hospitality is preferred but not requiredMust be Singaporean or PR