Responsibilities
- Interact with Software Development and infrastructure teams to implement application solutions and troubleshoot technical issues.
- Interact with software, network and infrastructure administrators to seamlessly solve technical issues.
- Troubleshooting web, middleware and database environments.
- Identify potential and real performance bottlenecks within web environments.
- Using troubleshooting methods to differentiate between an infrastructure or environment problem.
- Constantly update documentation as necessary to reflect system setup and environment.
- To handle escalation seamlessly to avoid any gaps that may arise to meet or exceed SLA.
- To utilise ITSM process and tool support.
Requirements :
Must be a Singaporean citizen due to G50 security clearance requirements by the client.Diploma / Degree in Information Technologyputer Science / puter Engineering or equivalent.Working experience in Linux and Windows system.Strong implementation and administrative skillsets for Linux and WindowsGood knowledge of MS-SQL and open-source solutions such as JBoss, Docker containers and Kubernetes container orchestrationPrior experience providing enterprise-wide on-premises systems support.Possess analytical mindset.Possessed initiative that would improve productivity and efficiency.Benefits :
Flexible / hybrid work environmentLearning and development programsGlobal mobility opportunitiesFlexi benefits for wellness and lifestyleAdditional flexible vacation leaveEA Name : Alvin Lau
EA Licence No. : 11C5502
EA : Registration Number : R1874110 Job ID JN -062025-1983735