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Guest Relations Executive (F&B)

1-SPRING PTE. LTD.Singapore

30+ days ago

Job description

Job Description :

To deliver professional and expert concierge services to customers at our restaurants
To handle customer requests or enquiry via phone, email, and / or chat.
Interact with customers to provide information in response to inquiries and to handle and resolve complaints.
Establish relationships with customers with a positive customer experience feeling after every contact.
Communicate responses in a clear, professional, timely and concise manner.
Work with team and resources to provide customer with requested service.

Job Requirement :

Proficient in Microsoft Office (especially Excel and PowerPoint);

Customer service oriented, result driven & good team player;

Excellent communications & interpersonal skills;

Able to working in a fast paced environment;

Able to work weekends and public holidays.

Guest Relation Executive • Singapore