Senior Executive, HR Group Shared Services

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Senior Executive, HR Group Shared Services

Job ID : 8057

Job Function : Administration

Institution : National University Health System

Senior Executive, Human Resource Group Shared Services

As a Senior Executive, you will be supervising a team that focuses on on / offboarding activities and be the subject-matter expertise; monitor and follow-up on workload distribution and facilitate quality assurance observations to ensure service standards are met.

Job Responsibilities :

• Provide HR administrative and advisory support to the NUHS institutions in a consistent, accurate and timely manner.
• Ensure that the service level agreement (SLA) and key performance indicators (KPIs) within HR Shared Services are consistently met, reviewed, and revised when appropriate.
• Oversee and manage all agreed HR processes and ensure the services are delivered in line with NUHS’ policies and relevant Legislation requirement.
• Monitor, analyse and report appropriate metrics to measure and demonstrate the performance of the HR Shared Services to wider stakeholders and customers.
• Analyse work process design to implement improved processes and suggest appropriate solutions or improvements to raise the overall customer experience and efficiency.
• Coach the HR shared services team on complex HR issues.
• Any other duties deemed reasonable and necessary by the business.

Job Requirements :

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