Roles & Responsibilities
- Assist the Dentist during dental treatments and procedures
- Anticipate the requirement of the dentist
- Ensure the comfort of patient through the treatment
- Disinfect and sterilize instruments and equipments
- Perform general housekeeping to ensure cleanliness of treatment rooms
- Maintain appropriate levels of supplies in treatment room
- Prepare materials, dental instruments, and equipments as required
- Prepare cases (as instructed by the Dentist) to be delivered to the Dental Lab by the Front Desk
- Responsible for the reception of all visitors, patients and callers to the
Clinic and create a professional and welcoming image for the clinic
Perform the booking of appointments for patients over-the-counter, through the phone or through other platforms such as social mediaResponsible for updating patients’ information and sending reminders for dental treatmentResponsible for collecting patients’ feedback forms and handling patient feedbackPrepare, manage and monitor cases being sent to and received from the lab(s)Perform cashiering duties and submission of CHAS, Medisave and other Insurance Claims to relevant channelsManage the social media account(s) of the clinic to create awareness of the clinicEnsure the Front Desk at the Clinic provides optimal level of serviceContinually identify and make appropriate improvements with the customer service team at the Front Desk of the clinicAny other tasks assigned by the Clinic IC(s) / Management.Tell employers what skills you have
Dentistry
Social Media
Housekeeping
Interpersonal Skills
Treatment
Inventory
Healthcare
Infection Control
Dental Care
Dental Assisting
Casting
Cashiering
Nursing
Team Player
Customer Service
Scheduling
Laboratory
Able To Work Independently