Senior Manager, Capacity Management

JOB PURPOSE

Responsible for coordination of capacity and allocations, ensuring maximum utilization of vessels based on commercial priorities and optimal customer care. Establish and maintain a highly professional relationship with the various stakeholders within the organization, acting as a liaison between commercial and sales management and operational Line Management.

MAIN TASKS AND RESPONSIBILITIES

• Own Capacity Management processes and relevant reports
• Oversee forecast and bookings development in conjunction with Trade and Agencies / Local Offices.
• Monitor services utilization to ensure accuracy and timelines
• Analyze the booking trends and provide required feedback to Trade for commercial follow up
• Collaborate with Line Management and Planners to optimize vessel utilization
• Evaluate in conjunction with Agents, Trade and Sales, ad hoc loaders that may be deployed in the service.
• Keep a close contact with stakeholders (Trade / agents) on rates / contracts / customer performance.
• Manage and provide guidance on cross services contingency

Key interactions (Internal | External)

External : Agents

Internal : Sales | Line Management | Planner | Equipment | Transhipment

Education requirements

Graduate degree or equivalent, Good computer skills (shipping software, SAP, MS Office - Excel)

Language requirements

English - Fluent (required)

Background and experience