This job offer is not available in your country.

Customer Support Senior / Principal Engineer

VisionPower Semiconductor Manufacturing Company (VSMC)Singapore, Pedra Branca, Singapore

30+ days ago

Job description

Customer Support Senior / Principal Engineer

Join to apply for the Customer Support Senior / Principal Engineer role at VisionPower Semiconductor Manufacturing Company (VSMC)

Customer Support Senior / Principal Engineer

6 days ago Be among the first 25 applicants

Join to apply for the Customer Support Senior / Principal Engineer role at VisionPower Semiconductor Manufacturing Company (VSMC)

Get AI-powered advice on this job and more exclusive features.

To handle customers’ demand forecast, order management, follow-up schedule and on time delivery to customer
Review shipment and order intake performance in daily meeting
Highlight order / shipment issues to relevant parties to take corrective action
Demand forecast management (STP, MTP, RP); consolidate and analyze data and provide reasons
Support project work related to P&O charter
Provide customers weekly reports - shipment forecast, WIP and backlog order.
Recommends actions to correct schedule slippage and negotiate with customer.
Update product status on weekly basis
Coordinating to analyze order book status.
Receive order notice and commit delivery schedule.
Prepare customer review material (C / T , CLIP / CVP)
Order shipping arrangement

Job Description

To handle customers’ demand forecast, order management, follow-up schedule and on time delivery to customer

Review shipment and order intake performance in daily meeting

Highlight order / shipment issues to relevant parties to take corrective action

Demand forecast management (STP, MTP, RP); consolidate and analyze data and provide reasons

Support project work related to P&O charter

Provide customers weekly reports - shipment forecast, WIP and backlog order.

Recommends actions to correct schedule slippage and negotiate with customer.

Update product status on weekly basis

Coordinating to analyze order book status.

Receive order notice and commit delivery schedule.

Mortgage WIP vs. backlog order.

Prepare customer review material (C / T , CLIP / CVP)

Order shipping arrangement

Requirements

Master / Bachelor Degree preferably major in Industrial Engineering or related discipline

Senior Engineers : 2-5 years relevant experience preferred

Good knowledge of SAP / MES

Good Interpersonal and communication skills

Proven leadership skills

Customer service oriented and responsive

Good in statistics and numerical analysis

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Semiconductor Manufacturing

Referrals increase your chances of interviewing at VisionPower Semiconductor Manufacturing Company (VSMC) by 2x

Get notified about new Senior Customer Support Engineer jobs in Singapore, Singapore .

L2 Technical Support Consultant & Backend Engineer (Malaysia)

Johor Baharu, Johore, Malaysia 1 month ago

Technical Operations Engineer (Public Sector)

Production Service Systems Administrator

System Administrator, Analyst / Associate

Production Service Systems Administrator

Production Service Systems Administrator- OCI

AVP / VP, Active Directory Engineer, Future Ready Technology, Group Technology

System Administrator (High-Performance Computing - HPC)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

Create a job alert for this search

Support Engineer • Singapore, Pedra Branca, Singapore