Chief Operation Officer

Core Responsibilities

1.Product Commercialization Strategy

oDevelop a tiered pricing model (customized solutions for key accounts / standardized SaaS products)

oEstablish a customer success system

2.Organizational Efficiency Enhancement

oDevelop a capability model for the content engineering team :

Data Annotators (for content tagging)

AI Trainers (for model tuning)

Localization Experts (for cultural compliance)

oSet quantitative performance standards

oEstablish a cross-functional collaboration mechanism among Product, R&D, and Operations, with tech team

Qualifications

• 10+ years of operational management experience in tech companies, with 5+ years in SaaS product commercialization
• Proven track record in operating products with 500K+ MAU; automotive industry connections preferred
• Hands-on experience with A / B testing platforms (e.g., Optimizely, VWO); managed cross-functional teams of 200+ across product, R&D, and operations