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Assistant Game Operations Specialist

SKYWORK AI PTE. LTD.Singapore

30+ days ago

Job description

Ark Games is Skywork AI - Kunlun's UGC game platform with global distribution in more than 150 countries and regions. In addition to covering MMO, ARPG and other mobile game categories, we try to incubate new categories such as quadratic and SLG, and coordinate development with other platform businesses of the company. The ideal Assistant Game Operations Specialist role will be involved with Ark Backend Games Operation for Games :

The Legend of Neverland
BLEACH Mobile 3D & MU Origin
Sword of Chaos

Job Responsibilities :

Complete daily game operations, including activity configuration, announcement releases, and version testing

Collect and handle players' feedback and complaints, summarizing and reporting key issues to the game operation team

Support user engagement efforts, conducting community maintenance and user research

Provide support for the localization, translation, and review of the game language pack

Job Requirements :

Passion for gaming and interacting with users, with strong communication skills and a responsible attitude

Proficiency in either English or Chinese is required as a working language, depending on the role's communication needs. Additional language proficiency is advantageous for engaging with a diverse player community

Diploma or Bachelor's degree; prior experience in game operations is preferred

Strong analytical skills, ability to generate reports, and work collaboratively in a team

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Assistant Operation • Singapore