Head of Operations

Summary

Reporting to the Vice President (ANL), the Head of Operations (ANL) is responsible for leading and managing liner shipping operations in the Oceania region, ensuring alignment with company strategy and cost objectives while maintaining safety, compliance, and operational efficiency. The role encompasses oversight across operational execution, system processes, commercial strategy, stakeholder engagement, and strategic development.

Responsibilities :

• Line Operations : Implement liner strategies, ensure cost and schedule efficiency, manage compliance, and support legal investigations.
• Operational & Systems : Oversee day-to-day operations with a focus on safety, cost control (OPEX), service provider management, and data reporting. Represent the company in operational forums and during emergencies.
• Commercial : Align vessel scheduling with strategic goals, manage voyage costs, support commercial collaboration, and assess opportunities for business improvement and network optimisation.
• Management : Lead and mentor team members, conduct stakeholder engagement, manage recruitment, and ensure team alignment with corporate values.
• Strategic Planning : Monitor regional shipping trends, identify new business and service opportunities, assess vendors, and propose strategic investments.
• Subsidiary Integration : Oversee system and process alignment across subsidiaries, conduct gap analyses, manage SOPs / SLAs, and lead training and performance tracking.

Requirements :

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES : Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

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