Roles & Responsibilities
You will be responsible for building sales pipelines and meeting the monthly sales target. You must be familiar with all the company's products and services, as well as be able to recommend appropriate solutions to clients based on their needs and requirements.
Responsibilities
- Establish and nurture strong relationships with clients, serving as the primary point of contact for their inquiries
- Maintain thorough knowledge of company’s product and service structure
- Achieve or exceed customer service objectives and expectation
- Deliver on service-level-agreement commitments made to customers on availability, reliability and respond turnaround time.
- Maintain good relationship with customers to retain and protect our customer base against attrition.
- Effective handling of all customers’ enquiries, feedbacks and complaints in a professional manner.
- Understand customer requirements, qualify and generate leads or provide direct product recommendations.
- Perform necessary administrative work including filing reports, conduct pre-verification checks and preparing the necessary documentation for client onboarding.
- Other ad-hoc tasks as assigned
Requirements :
Diploma in Marketing / Business Management or related disciplineMinimum 3 years of Sales / Business Development exposures, B2B will be an added advantageFamiliar with Accounting standards will be advantageousHigh achieving and result-oriented, proven track record of meeting or exceeding sales targetAbility to understand customer needs and business requirementsExcellent customer services, communication and interpersonal skillsGood command of written and spoken EnglishAble to work independently as well as a team playerTell employers what skills you have
Attrition
Lead Generation
Leadership
Pipelines
Administrative Work
Interpersonal Skills
Selling
Sales Process
Reliability
Accounting Standards
Team Player
Customer Service
Business Development
Pricing
Customer Services
Able To Work Independently
Business Requirements