Operation Manager

Job Scope - Operation Manager

• Oversee Daily Operations

Ensure smooth and efficient day-to-day operations of the company or assigned departments.

Supervise and lead the operations team, including scheduling, task delegation, performance evaluation, and training.

Identify and implement process improvements to increase efficiency, productivity, and cost-effectiveness.

Manage operational budgets, monitor expenditures, and work towards cost reduction without compromising quality.

Plan and coordinate operational projects, ensuring timely completion and alignment with company goals.

Ensure all operations comply with legal, safety, and regulatory requirements.

Prepare regular reports on operational performance and suggest areas for improvement.

Coordinate with other departments (e.g., logistics, sales, HR, finance) to support overall business objectives.

Maintain high standards of service delivery and handle customer feedback or operational complaints effectively.

Oversee stock, equipment, and asset usage to ensure proper maintenance and availability.