Service Centre & Telephone

We are looking

for a Service Centre & Telephone  to join our team!

• Ensures guest preferences are collected, correctly recorded and acted upon in order to delight our guests.
• Drives customer delight and retention by being a role model in delighting guests in every single interaction.
• Actively obtains feedback from guests to improve services and facilities.
• Handles all guests requests or inquiries promptly and in a professional and helpful manner.
• Ensures all guest service requests are accurately and correctly recorded in accordance with the hotels policies and procedures and co-ordinates with departments to ensure the timely execution of the requests.
• Adopt a positive approach towards a productive working environment

Requirement :