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Service Crew

Service Crew

HVALA PRIVATE LIMITEDSingapore
15 days ago
Job description

Description :

  • Customer Service : Greet and assist customers with a friendly attitude, attending to customers' queries and concerns.
  • Customer Engagement & Satisfaction : Engage in meaningful conversations with customers on concept, products and tea knowledge. Ensure every customer leaves satisfied with their experience.
  • Beverage Preparation : Prepare, plate and serve food and drinks, following recipes and quality standards.
  • Opening & closing of outlets
  • Inventory : receiving and checking of inventory and perishables.
  • Cleanliness & Organization : Maintain a clean and organized work station, including prepping ingredients, sanitizing surfaces, and keeping the cafe area tidy.
  • Team Collaboration : Work closely with other crew members to ensure smooth operations and a positive work environment.
  • Reports to : Outlet Manager

Requirement :

  • Experience and interest in F&B
  • Passion for tea, including acquiring and sharing of tea knowledge
  • Able to work weekends & public holidays

    • Skills & Abilities :

  • Well-groomed with good communication and interpersonal skills
  • Fluent in English
  • Proactive and reliable, able to adapt and learn quickly
  • Ability to withstand stress and work well under pressure

    • Other job details :

  • 5 day work week, no split shifts
  • Medical claim system
  • 14 days of annual leave (upon completion of probation period, prorated)
  • Individual welfare fund (upon completion of probation period, prorated)
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    Service Crew • Singapore