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Manager, Digital Inclusion Programme

ENGINEERING GOOD LTD.Singapore

23 days ago

Job description

About Engineering Good

Engineering Good (EG) is a non-profit organisation based in Singapore, founded in 2014. Through social innovation initiatives, we endeavour to support disadvantaged and special needs communities. Our work focuses on two main areas : Digital Inclusion and Assistive Technology.

Digital Inclusion

We refurbish used laptops, and redistribute them to underserved communities such as low-income families. This not only provides essential access for disadvantaged individuals and families to the digital world but also promotes environmental friendliness by reducing e-waste.

Assistive Technology (AT)

In our Assistive Technology programs, we leverage the diverse talents of our skilled volunteer community to create assistive technology products. These products help persons with disabilities (PWDs) overcome barriers to daily living activities, education, recreation, and employment, enabling them to reach their full potential and live more independently.

Our Impact

10,000+ laptops refurbished and distributed
28,000+ kg of e-waste diverted from landfills
2,000+ assistive tech devices created
over 400 social service agencies served

Our work has enabled low-income students to attend online classes, disadvantaged persons to seek job opportunities online, assisted PWDs in daily living activities, and much more.

If you are also passionate about making a difference and want to be part of this supportive and innovative community, we invite you to join us in empowering those who need it most.

Job Purpose

Since the start of Circuit Breaker in March 2020, Engineering Good has been supporting the disadvantaged and underserved communities caught in the Digital Divide by collecting old laptops, refurbishing them and passing them on to those who need the devices most. Past the pandemic, we have pivoted our programmes to address the current relevant gaps and needs of disadvantaged communities.

We are looking for a dynamic and mission-driven Programme Manager to lead and grow our Digital Inclusion work and outreach. You will be a champion for digital inclusion, promoting equitable access to digital resources through our CAC (Computer Access for the Community) initiative.

Your area of responsibilities include programme operations, stakeholder engagement, volunteer coordination, and strategic partnerships.

Key Responsibilities

Partnership & Community Engagement

Liaise with community partners to identify recipients and coordinate distribution of refurbished laptops to those in need

Collaborate with Community Partners / Social Service Agencies (SSAs), and skilled volunteers, to co-develop and deliver digital literacy and inclusion programmes for various groups of disadvantaged communities

Used Devices Refurbishment Operations & Infrastructure

Oversee the day-to-day operations of the laptop refurbishment programme

Ensure refurbishment processes and tools are current, effective, and secure

Maintain accurate records of inventory, refurbishment progress, and distributions

Volunteer & Intern Management

Onboard, coordinate, and support technically skilled volunteers passionate about laptop refurbishment

Supervise interns working on digital inclusion projects

Supporting Fundraising & Corporate Engagement

Work closely with corporate partners to support and grow the corporate laptop buy-back programme

Support fundraising initiatives by offering laptop refurbishment services to other social service agencies and social enterprises

Develop and facilitate workshops for corporate CSR, ESG, and Learning Day activities to raise awareness on digital inclusion, e-waste management, and to generate donations

Contribute to grant proposals and donor reporting related to programme impact

Monitoring, Evaluation & Reportin g

Track key metrics and outcomes related to refurbished device distributions and digital literacy efforts

Prepare regular reports on programme activities, successes, and areas for improvement

Others

Ad-hoc projects relating to supporting EG's mission to serve the disadvantaged communities through humanitarian engineering

Attributes, Skills and Competencies

Strong project management and organisational skills

Excellent interpersonal and stakeholder management abilities

Analytical and solution-oriented with attention to detail

Empathy for the social issues among EG's beneficiaries

Community-focused, and a team player

Excellent written and verbal communication skills

Tech-savvy, with hands-on experience in IT, computer hardware / software

Experience in troubleshooting laptops and software installations (OS, drivers) is a plus

Familiarity with social impact or non-profit work is a strong advantage

Qualifications

Engineering Good is an equal opportunity employer, and hires based on skills and competency.

Applicants must not require a work visa for employment in Singapore

Application Instructions

Please submit your curriculum vitae and a one-pager letter of motivation to hr@engineeringgood.org . Your letter should summarise motivations for your application and how your skills and experience align with the terms of this opportunity.

Applications are reviewed on a rolling basis. Candidates are encouraged to apply at their earliest convenience.

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Programme Manager • Singapore