Technical Solutioning Associate Director

Job Description Summary

Responsible for the development of complex integrated solutions for Kyndryl Services, including for Kyndryl Infrastructure, Public and Private Cloud, Applications, Data & AI, Project, and Consulting services and value directly to customers directly to customers. Develops and manages customer relationships with solution decision makers in the Infrastructure and Customer Line of Business organizations. Owns the end-to-end solution to the customer, risk identification / mitigation, cost case, and deliverability of the overall solution for our most complex engagements. This is a customer facing role in which 50 to 70% of the time is spent in face-to-face discussions with customers and typically working on one to three engagements at a time.

Job Description

You will be responsible for the development of complex integrated solutions for all Kyndryl Services, including for Kyndryl Infrastructure, Public and Private Cloud, Applications, Data & AI, Project, and Consulting services and value directly to customers.

As Technical Solutioning at Kyndryl, you will play a pivotal role in designing and delivering cutting-edge, integrated solutions for Kyndryl Infrastructure, Project, and Consulting services. This will involve collaborating closely with customers to understand their unique needs and developing tailored solutions that drive business value and growth.

You will develop and manage technology-led relationships with solution decision makers in the Infrastructure and Customer Line of Business organizations. Understanding Customer requirements and translating it into custom solutions / Kyndryl offering as per the requirements and gaining customer acceptance of the proposed solution.

Owns the end-to-end solution to the customer, risk identification / mitigation, cost, profit, and deliverability of the overall solution for our most complex engagements. You will size and estimate the efforts and commercials for opportunities. You will ensure all Internal approvals are obtained in timely manner before contracting. You will be in customer facing role in which 50% of the time is spent in face-to-face discussions with customers and typically working on one to three engagements at a time.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and certification programs. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who you are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Experience

• Over 10 years of experience in a technical solutioning or consulting role, with a proven track record of delivering complex solutions to customers.
• Expertise in infrastructure and technology solutions, including cloud, security, application, data & AI, and the ability to stay up-to-date with emerging trends and technologies.
• Strong track records and achievements in the development and sales of large and complex services deals.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical stakeholders and build strong relationships with customers and internal stakeholders.
• Sales and negotiation experience and skills, ability to manage a team to required deliverables, and stakeholder management
• Sound knowledge of emerging market developments (competition, technology, industry trends).
• Strong ability to work internally with the Kyndryl ecosystem and externally with client ecosystem to progress and close large deals.