With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!
With 1,000 employees, over $250M in sales, 1,500+ clients, and rapid year-over-year growth, Recorded Future is the world’s most advanced, and largest, intelligence company!
Reporting to the Professional Services Manager APJ, the Senior Cyber Security Engineer is a function of our Professional Services group, your primary responsibility will be assisting customers with the design and integration of Recorded Future Security Intelligence data and running projects and teams to support this function.
What you’ll bring as an Engineer :
- Experience in managing complex customer solutions - like combined SIEM, SOAR and TIP solutions with on-prem or cloud deployments
- This role is highly technical and you will have spent time in Security Operation Centers or Managed Service Providers.
- Experience with SIEM tools such as Splunk Security, Qradar, Arcsight or similar
- Ability to develop documentation around technical projects to be utilized by clients and colleagues
- System and infrastructure log analysis and debugging skills to problem solving and troubleshooting
- Detailed knowledge of security hardware and its applications such as Next-Generation Firewalls, IDS / IPS, Endpoint solutions, Incident Management, Vulnerability Management
- Experience in JSON with REST APIs
- Experience with OSI model, defense-in-depth, diamond model and common security elements
- Strong analytical skills to analyze security requirements and relate them to appropriate security controls
- Knowledge on cyber attack-vectors, security threats and mitigation techniques
- Ability to work independently and proactively manage assigned client engagements and tasks from start to completion
- The hunger and drive to succeed in a fast-paced environment
- Demonstrable projects related to information technology you have collaborated on
- Formal information security qualifications from professional bodies or a relevant BA / BS are preferred
- English language fluency especially regarding written / verbal communication
What you’ll do as an Engineer :
As a Senior Cyber Security Engineer,you will be an integrations expert, implementing bleeding edge security intelligence technology to support information security teams and customer types including Threat Intelligence, Security Operations, Incident Response, and Developer teams using SIEM, SOAR, TIP integrations on tools like Splunk, Anomali, Palo Alto XSOAR, Azure etc.
Design and Implementation of Recorded Future Security Intelligence data in customer environmentUnderstand and drive customers cyber security use cases, workflows and overall needs to utilize Recorded Future integrationsScope and implement custom solutions across a variety of client architectures, applications, and toolsCreating engineering solutions for clientsImprovement or creation of security intelligence integrationsManage multiple projects in a dynamic, fast-paced environmentLeading and projects and mentoring junior Solution EngineersServe as a liaison between development and internal teams to ensure client systems are adequately documented when triagingHelp to resolve customer problems related to integrations, RESTful API’s via email and online meetingsResearch customers’ technical issues in a timely manner and follow up with recommendations and action plansParticipates in functional groups to identify and drive resolution for escalated casesContribute and utilize internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issuesCreate knowledge base content and systems to capture new learning for reuse throughout the company and user baseExceed customer expectations on response quality, timeliness of responses and overall customer experienceServe as internal point of contact on customer escalations and ensure customer issues are resolved as expediently as possibleCollect information and document bugs with Engineering for product issues that are impacting customersCreatively think beyond the technical boundaries to address novel solutions related to threat intelligence and integrations into different technologiesWhy should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients.