#SGUNITED JOBS - Customer Success Executive / Manager

Roles & Responsibilities

• Act as a focal point for all related queries and issues faced by the client and their end-users.
• Be passionate about customer satisfaction and experience and continuous service delivery improvements with Center of Excellence team.
• Work with customers to ensure they are leveraging services effectively and finding value in our services
• Assessing customer feedback and improving procedures accordingly to ensure that great customer service is always provided
• Communication and Stakeholder engagement
• Teamwork and Collaboration

Tell employers what skills you have

Account Management

Microsoft Office

Microsoft Excel

Assessing

Customer Experience

Customer Support

Healthcare

Customer Success

Sales Process

FOCAL

Stakeholder Engagement

Pressure

SaaS

Customer Satisfaction

Customer Service

Service Delivery