Claims Analyst / Senior Claims Analyst, Asia Pacific Claims Group

Claims Analyst / Senior Claims Analyst, Asia Pacific Claims Group Description

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary :

This position is responsible for handling allocated cases on the Involved Line(s) of Business assigned following the established standards, procedures and guidance to deliver excellent customer services.

Involved Line(s) of Business : Casualty including Schemes and Packages mercial and Personal Lines)

Job Duties :

• Investigate, evaluate and resolve assigned claims including non-standard within designated personal authority level, in line with established standards, procedures and guideline provided.
• Conduct pro-active settlement through appropriate negotiation including instruct and collaborate with counsel regarding litigation strategy and claim resolution.
• Identify and investigate suspicious / fraudulent claims under supervision.
• Manage customer / intermediary interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction.
• Organize and use approved internal and / or external suppliers to ensure appropriate and timely services are provided to customers.
• Identify non-standard orplex claims and escalating to supervisor to ensure they are handled appropriately.
• Provide guidance and assistance to claims associates when necessary.
• Support more experienced colleagues in the handling of non-standard cases.
• Assist in preparation of reports or analysis where necessary.
• Ensurepliance with all legal, regulatory and policy requirements internally and externally.
• Additional duties and responsibilities as warranted including ad-hoc projects.

Qualifications

Essential Requirements :

Working at Allied World

Our team of over 1,500 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us :

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, London, Los Angeles, Malaysia, Miami, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurancepany Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited , and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac , or follow us on Facebook at facebook / alliedworld and LinkedIn at linkedinpany / allied-world . Job ID 2500001Q