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Customer Service Officer
SWIFT FREIGHT SINGAPORE PTE. LTD.Singapore9 days ago
Job descriptionEducation : Minimum O-Level / A-Level / equivalent. Typing Skills : Basic typing ability with reasonable speed and accuracy. Language : Able to speak clearly in English . Ability to speak in Tamil or Hindi is a bonus, but not required. Computer Use : Basic knowledge of using a computer (typing, navigating screens, etc.). Attitude : Willing to learn, follow instructions, and work well with others. Good communication and listening skills. Friendly and respectful with both customers and co-workers. Reliable and punctual. Able to stay calm and polite under pressure. Attention to detail when entering data or handling information.
Customer Service Officer - Entry-Level
We are hiring friendly and reliable Customer Service Officers!
No prior experience needed - freshers are welcome. If you can type and have a positive attitude, we'd love to hear from you!
Key Responsibilities
- Answer incoming phone calls and assist customers with their inquiries.
- Respond to messages or emails in a clear and professional manner.
- Enter and update information accurately into our systems.
- Support day-to-day office tasks such as printing, scanning, and filing.
- Maintain a polite and helpful attitude with customers and team members.
- Follow simple procedures and escalate issues to supervisors if needed.
Requirements
What We're Looking For
No prior experience is required - full training will be provided!
This is a great opportunity for school leavers, fresh graduates, or anyone looking to start a career in customer service.
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Customer Service Officer • Singapore