Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company
Structure and provide constructive and timely performance evaluations
Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance
Identify and groom individuals with leadership potential and path growth planning for the Company
Optimise job scopes to ensure productivity and engagement for all staff
Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies
Identify and formulate policies in compliance with local labour laws
To carry out duties and responsibilities as may be assigned to you.
Operations (OPS)
Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner
Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects
Identify and formulate policies and workflows, thereafter enforcing and overseeing staff's compliance
Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction
To coordinate and work with the stakeholders
To carry out duties and responsibilities as may be assigned to you
REQUIREMENTS
Strong organizational, follow-up and excellent communication
Have basic / intermediate experience in working with Excel or Google Sheet
Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director
Previous experience in human resource, operational support and / or change management will be an added advantage