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Customer Success & Growth Executive

Customer Success & Growth Executive

MEMOVE PTE. LTD.Singapore
25 days ago
Job description

About Us

MeMove is a for-profit social enterprise start-up helping low-income individuals build better livelihoods. We do this by offering accessible financing for mobility devices like e-bikes, empowering people to earn, move, and grow.

Join us if you're excited about making a difference while building real career skills in sales, customer experience, and business operations.

Job Responsibilities

Showroom Operations

  • Host customer appointments and walk-ins at our showroom
  • Guide customers through test rides and product choices
  • Prepare e-bikes and mobility devices for handover (basic checks, setup)

Sales & Lead Management

  • Manage leads from WhatsApp, Carousell, and other platforms
  • Engage customers via chat or calls and schedule visits
  • Recommend products based on customer needs
  • Close sales and follow up on payments or subscriptions
  • Customer Support & Relationship Management

  • Be the main point of contact after a sale
  • Help with repair bookings, servicing, or general questions
  • Coordinate with our ops team to resolve issues smoothly
  • Build long-term relationships with happy, returning customers
  • Requirements

  • Open to fresh grads. No experience needed, just the right attitude
  • Comfortable in both English and Mandarin to better serve our diverse customers
  • Friendly, confident, and enjoys talking to people
  • Organised and able to manage leads and follow-ups efficiently
  • Genuinely interested in mobility tech like e-bikes, PMAs, and micromobility
  • Willing to work some weekends and public holidays
  • Working Hours

  • Working hours 10 : 00AM to 7 : 00PM
  • Benefits

  • We're located just 1 minute from Aljunied MRT, making your daily commute quick and
  • convenient

  • Join a young, energetic team in a tight-knit startup environment where your contributions
  • matter

  • Gain real opportunities to grow your skills in sales, customer success, and communication
  • Be part of a company that's creating meaningful social impact by supporting underserved
  • communities

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    Executive • Singapore