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Account Manager, Strategic

SimilarwebSingapore

30+ days ago

Job description

important at Similarweb?

As a leading SaaS platform, our product is used by the most known brands in the world.

As a Strategic Account Manager, you will be responsible for developing, executing, and owning the long-term growth strategy for a number of our most important regional customers.

So, what will you be doing all day?

Your role as part of the Strategic teammeans your daily responsibilities will include :

Executing various strategies to ensure the region’s top accounts are highly engaged and investing further in Similarweb’s portfolio of products and services.
Managing relationships with decision makers, influencers and users to increase engagement and product adoption in order to exceed commercial targets
Identifying and leading up-sell and cross-sell opportunities to drive new business growth through greater advocacy and reference-ability
Partnering with the Strategic Sales team to ensure a collaborative client experience and account expansion
Influencing future lifetime value through higher product adoption, customer satisfaction, and overall engagement

This is the perfect job for someone with :

Fluent in English and Mandarin (business level) to service customers in both the Greater China Region and other global markets.

7+ years experience in sales, account management or other customer-facing commercial roles

Proven experience of navigating renewals and up-sells (SaaS / Digital background preferred)

Strong understanding of the digital marketing and / or analytics space

Experience with large multinational accounts given the global remit of the role

Excellent communication and presentation skills

Ability to influence, confidently handle objections and resolve customer issues.

Experience client-direct sales and / or account management, and be highly successful at running consultative sales processes in large, complex prospect organizations.

Experience in presenting to and interacting with senior management of prospect organizations.

Deep understanding of value drivers in recurring revenue business models

Team player able to effectively interact with colleagues and business partners across the company

About the team

The Strategic team works in collaboration with various internal stakeholders to develop a long-term growth and expansion strategy with some of the biggest brands in the world. The Pod’s unique structure and work methods allow people to share ideas and build strategies while each person brings their own unique know-how.

At Similarweb, collaborating with our colleagues in-office creates a more connected, unified culture. Our best work is a product of our face-to-face collaboration, with the ability to work partially from home.

Why you’ll love being a Similarwebber :

You’ll actually love the product you work with : Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas : We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.

We offer competitive perks & benefits : We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

You can grow your career in any direction you choose : Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.

Diversity isn’t just a buzzword : People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. Our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available .

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Account Manager • Singapore