Talent.com
This job offer is not available in your country.
Banking Associate

Banking Associate

WHITE SOCIETY PTE. LTD.Singapore
30+ days ago
Job description

Responsibilities :

1. Customer Engagement :

  • Build and maintain strong relationships with customers.
  • Provide excellent customer service and address inquiries regarding financial products and services.
  • Actively engage in cross-selling and upselling financial products to meet sales targets.

2. Product Knowledge :

  • Stay updated on the bank's products and services.
  • Effectively communicate product features and benefits to customers.
  • Assist customers in selecting the right banking products to meet their financial needs.

    • 3. Sales Targets :

  • Achieve and exceed monthly sales targets.
  • Identify opportunities for revenue generation and actively pursue them.
  • Collaborate with team members to enhance overall sales performance.

    • 4. Documentation and Processing :

  • Assist customers in completing necessary documentation for various financial transactions.
  • Ensure accuracy and compliance with financial regulations in all customer interactions.
  • Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

    • 5. Compliance :

  • Stay informed about and adhere to all relevant banking / financial regulations and compliance standards.
  • Ensure that all customer interactions and transactions comply with internal policies and external regulations.

    • 6. Problem Resolution :

  • Address and resolve customer issues and complaints in a timely and effective manner.
  • Collaborate with other departments to resolve complex customer inquiries.

    • 7. Team Collaboration :

  • Work closely with team members to achieve overall goals.
  • Participate in team meetings and contribute to a positive team environment.

    • 8. Market Research :

  • Stay informed about industry trends, market conditions, and competitor offerings.
  • Provide feedback to management regarding customer preferences and market demands.

    • 9. Training and Development :

  • Participate in ongoing training programs to enhance product knowledge and sales skills.
  • Share insights and best practices with team members to improve overall performance.

    • Qualifications :

  • Local diploma or A Levels; bachelor's degree in business or related field is a plus.
  • Strong interpersonal and communication skills.
  • Knowledge of banking products and services.
  • Ability to work in a target-driven environment.
  • Attention to detail and strong organizational skills.
    • Create a job alert for this search

    Banking Associate • Singapore