Your role
You are an insightful and energetic technical leader to help build a consulting and Solutions Architecture organization to align directly with our global our sales teams.
You will be a key member of the Sales Engineering leadership team, and responsible for building the technical solutions selling approach, educating customers of all sizes on Digital Realty’s value proposition, and designing a framework for deep architectural discovery to ensure solutions are poised for successful deployment and maximum total cost of ownership.
You will be knowledgeable in all of Digital Realty’ product lines and the global data center, hosting and networking landscape. You should a strong background in cloud services environments, with the ability to guide architectural solutions for private / public / hybrid and complex network deployments with a keen ability to translate customer requirements and business outcomes into Digital Realty technical solutions. Additionally,you will be a critical thought leader in the development of our global ecosystem strategy, as well as contribute to the broader CTO agenda.
You will serve as a technical advisor for Digital Realty’ customers and the Digital Realty’ sales teams to architect creative and complex IT / cloud / networking and service delivery solutions for our customers and partners. As the Director of the group, you requires a broad range of industry knowledge, including, but not limited to experience at the application layer to optimize performance over flexible and high performing infrastructure and tailored data center should be able to articulate solution benefits to both technical & non-technical audiences, as well as provide leadership and mentoring to the Solutions Architecture team as well as other internal / external thought leaders.
What you’ll do
Networking
- Substantial telecommunications experience required; technical and commercial knowledge of Internet, MPLS and IPVPN topologies and architectures required
- Proficient in router and switch features and configuration, fault tolerant designs, and QOS mapping
- Experience with routing and switching protocols; SDN / NFV, performance measurement, tuning and scaling, and reliability and security techniques
- Experience with Network Peering, Internet Exchanges and CDNs
- Data center networking technologies and architectures (Leaf-Spine architectures, Data Center Interconnect technologies)
Cloud Computing
Public, Private and Hybrid cloud services and deployment methodologyExperience with cloud orchestration and automation using tools such as OpenStack, and vRealizePrivate connectivity services and egress cost modelingEnterprise IT
Must have a thorough understanding of, and experience with servers, storage, layer 3 networking and enterprise software. Solid understanding of the entire OSI stack is a mustExperience with data center virtualization, software defined data centers and hyper-converged infrastructure solutionsSoftware and Database system developmentStorage Platform technologies (SAN / NAS) including Hardware and Software (EMC / NetApp / Sun / IBM / HP / VMware / Citrix / Brocade / Juniper)Must have a thorough understanding of the implication of common IT product on system designs : servers, storage, layer 3 networking, and enterprise softwareSolution Selling and Technical Consultation
Strong ability to focus ambiguous customer needs into specific, deliverable requirementsQuickly and accurately assess current operations, identify opportunities for architectural changes to drive additional business benefitAbility to extract unrealized customer requirements, and service benefits, gaining consensus with data driven positioningCost estimation, with a focus of helping customers understand return on investment as well as total cost of ownership advantages of solutions proposedAssess performance and service level agreements against business needs and expected results. Build evidence and models to demonstrate expected (desired) resultsAble to facilitate workshop style sessions with customers to extract important areas of customers current architecture. Can keenly couple key insights to present highly technical concepts and solutions specifics to audiences of varying technical capabilities in a clear, concise and easily understood mannerCoach and provide technical leadership to others on network designs, platform sizing, infrastructure system design and the application of new technologies and project management methodologiesProfessional sales consultation of customer technical requirements to develop viable solutions, resulting in bookingsFramework and Strategy Development
Ability to organize technical and market requirements into development roadmaps and a strategic market outlookFramework development to ensure solution development lifecycle structured as an integral part of the sales processMotivational and inspirational leader, focused on organizational and individual developmentWhat you’ll need
Bachelor's Degree in Engineering, Computer Science, or related technical field7+ years of technical experience – Hosting / Cloud companies, Cloud / Networking / IT consulting. Client facing operations or technical sales position preferred5+ years of solutions selling and technical support experience in the high-tech industry preferably in the network, cloud and / or data center marketsEffective Solutions Sales Capabilities : Demonstrates advanced solution selling abilities and effective, pro-active customer communications including proposal development, delivery, and RFP responses A combination of education and experience is acceptableProven technical support for sales and marketing initiatives through participation in proposals, marketing studies, speaking engagements, blogs and other technical writingDetailed knowledge and sizing experience of networking technologies as well experience with storage architectures associated to private / public and hybrid cloud environmentsKnowledge of DevOps methodologies and orchestration software is highly desirableAdvanced industry certifications (AWS, Microsoft, Google, VMare, Cisco, Juniper, etc)