School Admin / Receptionist

Manage Front Desk duties with customer service mindset meeting

the realist challenges and demands of a Primary / Secondary School setting

Answer phone calls, attend to walk-in visitors, takes messages,

responds to enquiries and provide general useful information (in a

dynamic environment where calls are volumous)

Maintain customer related information when required, eg phone log.

Communicate with teachers regarding parents' feedback / messages

from phone calls or walk-in parents

Handle daily varied demands and queries from parents / students /

vendors / saff etc

Render first level assistance to walk-in students' needs including

sick and injured students. To escalate case to other colleagues in

the office immediately if it is beyond superficial cases

Handle / support situation when students' vomit, soiled their clothes

Assist student in times of need, eg lost & found