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IT Engineer
Wearnes Automotive Pte LtdSingapore, SG20 days ago
Job descriptionMinimum diploma in IT, or equivalent field with 3 years of relevant experience Proficient in Microsoft Office and Sharepoint Experience in installing, maintaining and supporting in a remote environment Knowledge in IT service management and IT security Basic knowledge in ITIL, network infrastructure, structures cabling, circuits, network devices and unified communication Ability to work effectively as a team with minimum supervision Excellent interpersonal and communication skills
Responsibilities
- Provide endpoint management support including the deployment or configuration of workstations, mobile devices, printers and peripherals.
- Ensure the timely resolution of IT issues and service requests.
- Ensure all IT issues and support cases are tracked and documented.
- Conduct IT induction and awareness program.
- Support IT stock take exercise and IT inventory clean up.
- Coordinate with internal departments and external vendor to assist with daily BAU issues.
- Liaise with vendor to troubleshoot any endpoint related IT issues.
- Assist the manager in planning IT service delivery framework and constantly explore to improve the IT service standards.
- Any other tasks assigned by your superior
Requirements
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It Engineer • Singapore, SG