About the Role
This role champions collaborative, culturally responsive approaches that recognize the impact of trauma while fostering hope, recovery, and positive youth development.
List of responsibilities, but not limited to :
Programme Development & Delivery (Trauma-Informed Focus)
- Oversee end-to-end development and delivery of all division programmes through a trauma-informed lens
- Ensure day-to-day practices integrate trauma-informed principles including safety, trustworthiness, peer support, collaboration, and empowerment
- Implement and maintain Standard Operating Procedures (SOPs), conducting reviews and updates when necessary
- Establish systematic monitoring processes that track both therapeutic outcomes and programme effectiveness
- Foster strengths-based approaches that build on youth and community assets
- Ensure documentation practices respect confidentiality and promote transparency
Strategic Outreach & Partnership Building
Develop trauma-informed outreach strategies that meet youth where they are, reducing barriers to accessBuild strategic collaborations with government agencies, community partners, and organizations using principles of shared powerEstablish trusting relationships with external agencies that prioritize youth voice and choiceCreate resource networks that are culturally responsive and accessibleStay current with trauma research, youth development trends, and evidence-based practicesLead community needs assessments that center youth perspectives and lived experiencesStaff Development & Supervision (Trauma-Informed Leadership)
Provide trauma-informed supervision that models emotional safety and professional growthDeploy Social Service Professionals (SSPs) with attention to secondary trauma prevention and staff wellbeingCultivate a learning culture that values continuous improvement, peer support, and shared decision-makingDeliver clinical supervision that integrates trauma-informed principles and evidence-based practicesDesign and facilitate skill-building education for staff at all levels, emphasizing trauma-informed interventionsChampion professional development opportunities that build cultural humility and trauma competencyEnsure compliance with organizational policies while maintaining flexibility for individual staff needsAddress HR matters with attention to creating psychologically safe work environmentsResearch & Evaluation
Design and conduct research that centers youth voice and includes participatory evaluation methodsIdentify practice and research gaps through a trauma-informed, equity lensImplement process and outcome evaluations that measure both healing and functional outcomesUse evaluation findings to continuously improve trauma-informed service deliveryFinancial Stewardship
Manage divisional budget with transparency and accountabilityAllocate resources in ways that prioritize service delivery and staff supportAny other ad-hoc duties as assigned
Technical competencies
Trauma-Informed Practice : Demonstrate knowledge of trauma-informed care principles and their application in youth servicesCase Management Excellence : Prior experience in strengths-based case management with understanding of complex trauma presentationsPolicy & Systems Knowledge : Strong grasp of social work interventions, social policies, and community engagement strategiesCommunity Resources : Familiarity with government systems (MSF, MOE, etc.) and community resources, with ability to navigate these systems in a way that supports and prioritises client's needs.Cultural Responsiveness : Experience working across diverse cultural contextsCore competencies
Resilience & Trauma Awareness : Ability to model healthy coping while supporting others through adversity; understanding of secondary traumaIntegrity & Transparency : Consistently demonstrates trustworthiness and ethical decision-making in complex situationsService-Oriented : Committed to going the extra mile while maintaining healthy boundaries and modeling self-careExcellence with Compassion : Pursues high standards while maintaining empathy and understanding of trauma's impactCollaborative Leadership : Values shared power, seeks input from diverse stakeholders, and respects collective wisdomPreferred achievements / characteristics
Education & Experience : Degree in Social Sciences with minimum 5 years in managerial / leadership roles, preferably in trauma-informed settingsYouth Development Passion : Genuine commitment to working with youth, with understanding of adolescent development and trauma responsesCommunication Skills : Excellent verbal and written communication abilities, including de-escalation and motivational interviewing techniquesCultural Competency : Experience working with diverse populations and understanding of how culture intersects with youth experiences in Singapore.Innovation Mindset : Openness to implementing creative, evidence-based approaches to youth engagement and healingInterested applicants may email your resume directly to careers@trybe.org