contract collections officer (up to $4,500 / mth)

Overview

Who you'll be working for

Banking

What requirements you'll need to be eligible

Min. A Level / Diploma

What you'll be doing on the job

• As part of the loan collection & recovery teams, you will be responsible for handling outbound phone calls and negotiating payment with customers.
• You will need to achieve collection target set and follow up on arrears. You will respond to customers’ enquiries on their accounts and finance charges.
• You will be responsible to monitor collection status and process, handle and investigate cases for efficient collection activities.
• You will also manage delinquent accounts with agreed KPI and aligned to the overall collection goals.