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Retail Operations Specialist

Retail Operations Specialist

AdidasSingapore, Singapore, SG
19 days ago
Job description

Purpose & Overall Relevance for the Organisation :

Reporting to the Director, Retail and Franchise Operations, South-East Asia, this role is responsible for supporting the initiatives within Retail and Franchise that maximize profit and underpin the wider channel strategy.

Key Responsibilities :

Project Management

  • Coordination for assigned project initiatives to ensure the delivery of project plans on time and within agreed objectives
  • Track progress of ongoing initiatives, managing key stakeholders to be keep to the objectives and required timing
  • Training of users
  • Enhancement / optimization of initiatives and processes

Store Operations / General Support

  • Review of Country and Cluster Retail KPIs (weekly, MTD, YTD) and identify trends; communicate with the Country teams to further understand the opportunities / challenges around the data; and work with the SEA Retail and Franchise team on recommendations to address such Risks / Opps
  • Work cross-functionally with SEA (Merchandising, Membership, VM, among others) to provide solutions to Country opportunities / challenges
  • House of Retail (Training, Refresher, Implementation in partnership with Country Ops, Feedback to EM re : Enhancements based on Relevance to Market)
  • Act as a single point of contact for retail initiatives and gathering of best practices for the cluster, escalating and scaling these further where applicable
  • Timely reporting on the measurable outcome of these moments, campaigns or product launches to fuel a process of continuous improvement and target achievement
  • Support the building off of channel priorities and initiatives
  • Support the creation and launch of store tactical incentives to drive specific KPI outcomes
  • Support the SEA and Country Operations team to create project plans and initiatives that directly drive our net sales and move the retail formula in a meaningful way
  • Support all other initiatives assigned which lead into Retail and Franchise results
  • Key Relationships :

  • SEA / Country SEA Retail and Franchise team SEA Country Retail team SEA GM and Finance SEA Brand and Marketing Activation
  • EM : Excellence Team
  • Knowledge, Skills and Abilities :

  • Advanced user of MS Office suite of products
  • Fluent in English
  • Excellent Coordination and communication skills
  • High level of attention to details
  • High level of Retail knowledge and experience
  • Requisite Education and Experience / Minimum Qualifications :

  • University or College Degree
  • 2 years of relevant functional experience, ideally with direct Retail experience and exposure to project management / coordination
  • Understanding of Retail, Finance, Control
  • Industry experience in Sports / Fashion / FMCG
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    Operation Specialist • Singapore, Singapore, SG