IT Support Specialist

Working Hrs : 42hrs / week

Responsibilities :

1. IT Support Specialist : Provide on-site technical support for EUCD and Server / Network hardware / software issues.

2. Troubleshoot and Resolve Issues : Identify and fix technical problems with EUCD and Server / Network systems.

3. On-site Support : Provide technical assistance and support on-site, as requested.

4. Hardware / Software Maintenance : Perform routine maintenance, repairs, and upgrades of EUCD and Server / Network systems.

5. Ensure System Uptime : Minimize downtime and ensure systems are running smoothly and efficiently.

6. Collaborate with Stakeholders : Work with MP and other stakeholders to understand technical requirements and provide solutions.

Qualifications & Requirements :

Education :

1. Diploma or Degree : In Computer Science, Information Technology, or related fields.

Technical Skills :

1. IT Support Experience : Minimum 2 years experience in providing technical support for hardware / software issues.

2. EUCD Knowledge : Familiarity with end-user computing devices (e.g., laptops, desktops).

3. Server / Network Knowledge : Understanding of server and network systems.

4. Troubleshooting Skills : Ability to diagnose and resolve technical problems.