Head barista

Job Responsibilities :

• Oversee daily operations of the bakeshop, ensuring smooth store administration and excellent customer service.
• Lead and train the service team to maintain high standards of customer engagement and efficiency.
• Manage inventory, order supplies, and coordinate with the kitchen to ensure seamless daily production.
• Handle customer inquiries, feedback, and complaints professionally to enhance the overall customer experience.
• Monitor sales performance, implement strategies to drive revenue, and meet business targets.
• Maintain high standards of food safety, hygiene, and workplace cleanliness.
• Prepare reports on sales, stock levels, and operational performance.
• Plan staff schedules and manage workflow to optimize productivity.
• Assist in marketing efforts, promotions, and in-store events to boost brand visibility.

Job Requirements :