Responsibilities :
- Oversee and manage overall operations of the outlet.
- Ensure the smooth operations of the business by identifying and resolving issues in a timely manner.
- Look for opportunities to expand business
- Plan, schedule for outlet staff (both kitchen and service).
- Perform inventory checks and product ordering.
- Communicate daily and act as liaison between operations staff and management.
- Provide suggestions or develop SOP to improve operation and staff duties.
- Orientation and training of new staffs.
- Addressing staff performance and corrective action plans;
- Supervise cash handling and banking procedures
- Maintain workplace hygiene, safety and procedures.
- Monitor customer satisfaction.
- Any other ad-hoc duties, as assigned
Requirements :
Proven track record and work experience in similar role in F&B industry
Excellent Leadership skills, time-management, communication and negotiation skills
Great attention to details
Be energetic, proactive, self-driven and highly motivated in driving the restaurant operation.
Strong interpersonal skills to interact with the employees, customers and regulatory authorities
IT skills in Word and Excel is preferred.