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Associate Director, Operations - GPU Cloud

Associate Director, Operations - GPU Cloud

SingtelSingapore, Pedra Branca, Singapore
5 days ago
Job description

Associate Director, Operations - GPU Cloud

Join to apply for the Associate Director, Operations - GPU Cloud role at Singtel

Associate Director, Operations - GPU Cloud

Join to apply for the Associate Director, Operations - GPU Cloud role at Singtel

Make an Impact by

To lead and manage the GPU Infrastructure-as-a-Service (IaaS) platform. This role will oversee the GPU infrastructure, storage infrastructure and associated services, ensuring seamless integration and operation.

Be a Part of Something BIG!

Make an Impact by

To lead and manage the GPU Infrastructure-as-a-Service (IaaS) platform. This role will oversee the GPU infrastructure, storage infrastructure and associated services, ensuring seamless integration and operation.

Infrastructure And Resource Management

  • Manage the maintenance and operations of Data centre with liquid cooling setup that hosts the GPU cloud.
  • Optimization of GPU infrastructure and associated hardware.
  • Optimize resource allocation to meet the performance requirements of both data centre operations and cloud hardware operations, as well as cost-effectiveness goals.
  • Lead the operations team to ensure compliance to the SLA needs of customers and the product.
  • Enhance system scalability and reliability through automation and continuous improvements. Enforce industry-standard operational process with reference to standards like ISO 27001 or equivalent in the data centre and cloud operations

Operational Excellence

  • Handle general incidents, including operations management and escalation management across the AI cloud product.
  • Develop and implement operational strategies to ensure the reliability and efficiency of our GPU Cloud infrastructure.
  • Collaborate with other departments to streamline processes, enhance customer experience, and meet service level agreements.
  • Support services and improve the lifecycle of GPU cloud hardware and the data centre environment with monitoring, logging, and alerting through deployment, operation, and refinement.
  • Establish Ops systems / processes (SOPs, EOPs etc) and to manage daily operational issues.
  • Possess strong operational management skill set, which involves organising the internal cross functional teams and external vendors to ensure an efficient and resilient ops setup.

    • Team Management

  • Build and lead a high-performing operations team to foster a culture of innovation, collaboration, and continuous improvement.
  • Set clear goals and objectives, mentor team members, and drive professional development initiatives.
  • Oversee resource management and allocation to optimize team productivity and effectively meet operation goals.

    • Security And Compliance

  • Lead security incident management processes, focusing on identification, containment, and resolution of threats in the data center environment and GPU cloud hardware.
  • Enforce best practices for security and compliance.
  • Stay abreast of industry security trends and implement measures to safeguard customer data and platform integrity.

    • Skills For Success

  • Proven track record of managing and escalating complex cloud and data centre infrastructure issues and leading operation teams.
  • Experience in liquid cooling operations would be great
  • Strong understanding of hardware infrastructure operation, security, management, and best practices.
  • Excellent leadership, communication, and interpersonal skills, with the ability to lead cross-functional teams.
  • Proficiency in managing customer interactions and improving service delivery to enhance customer experience.
  • Experienced in Linux and hypervisor administration for GPU infrastructure and cloud.
  • Complex technical problem-solving with a proactive approach to system operation and optimization.
  • Knowledge of storage technologies and experience in capacity planning, troubleshooting, and data protection.
  • Experience in GPU and GPU infrastructure management, including configuration, monitoring, and performance.

    • Rewards that Go Beyond

  • Flexible work arrangements
  • Full suite of health and wellness benefits
  • Ongoing training and development programs
  • Internal mobility opportunities

    • Your Career Growth Starts Here. Apply Now!

    Seniority level

    Seniority level

    Director

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Management and Manufacturing

    Industries

    Telecommunications

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    Associate Director • Singapore, Pedra Branca, Singapore