This job offer is not available in your country.

Senior Business Analyst (Digital Operations)

OCBCSingapore

20 days ago

Job description

Responsibilities

Requirements Gathering : Work with stakeholders across various departments across the region to gather and document detailed business requirements for digital transformation initiatives.
Process Analysis : Analyze existing operational processes to identify inefficiencies, bottlenecks, and areas for improvement through digitalization.
Solution Design and Implementation : Collaborate with IT and operations teams to design and implement digital solutions that address business and operation's needs, leveraging technologies such as automation, AI, and data analytics.
Data Analysis : Utilize data to provide insights on operational performance, identify trends, and rmend data-driven improvements to support digital transformation.
Stakeholdermunication : Serve as a liaison between business units, IT, Operations, and external vendors, ensuring clearmunication and alignment throughout the transformation process.
Change Management : Support the adoption of new digital tools and processes by helping to develop training materials and conducting workshops for end-users.
Testing & Validation : Coordinate and participate in user acceptance testing (UAT) to ensure that digital solutions meet business and operation's requirements and are ready for deployment.
Continuous Improvement : Monitor the effectiveness of implemented digital solutions and propose enhancements to drive ongoing operational efficiency.

Qualifications :

5+ years of experience as a Business Analyst, with a focus on operations or digital transformation.

Strong understanding of business process analysis and improvement methodologies.

Experience with digital tools and technologies, such as automation platforms and data analytics.

Proficiency in data analysis and visualization tools (, Excel, Power BI).

Excellent problem-solving skills with a detail-oriented approach to identifying and addressing business and operation's needs.

Strongmunication and interpersonal skills, with the ability to work effectively with cross-functional teams across the region.

Experience with project management methodologies and tools (, SDLC, Agile, Scrum).

What we offer : Job ID JR00000795

Operation • Singapore