Sales & Service Engineer – Chockfast

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Manage & develop new customers based for service sales in the industrial, Marine & Offshore / Oil Gas market.
• Responsible for maintaining a high standard level of customer services and good customer relation.
• Responsible for maximizing a high level of profit margin and ensure meeting the pre-set sales target.
• Assist Business Manager – Chockfast to identifying and developing sales & marketing strategies to exhaust opportunities in the local market as well as to exploit overseas markets.
• Make sales presentation and provide technical support to customer
• Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments
• Provide proactive leadership, ownership and taking responsibility in the customer / sales team environment for discussions on technical solutions proposed by Company in a manner that gains credibility with its clients
• Work closely with sales teams to develop effective working relationships and understand sales strategy and approach to accounts and opportunities
• Provide accurate account information / reports to Business Manager – Chockfast on a regular basis as per the agreed function reporting process
• Assist in the development of the organization and Sales teams through sharing specialist skills and knowledge via training and coaching as required.
• Perform inspection, installation, chocking of engines, stern tubes, deck machinery on variety of vessels
• Communicate with superior for briefing of service-related works
• Prepare necessary service report, ISO work instructions, risk assessment and checklist for all works
• Coordinate with customers for planning and scheduling of activities prior to commencement of work and ensure appropriate approvals for the same
• Manpower and work schedule planning, mentor and supervise technicians in performing the service job
• Must always give priority to safety for yourself as well as for your colleagues and follow strictly the company’s environment, health and safety policy.
• Any other tasks as and when assigned by the management

REQUIRED QUALIFICATIONS AND SKILL :

Technical / Professional :

Technological :

General :

People / Relations :

Industrial Knowledge :