Executive Summary
Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.
We are seeking an experienced VMware Migration Engineer to support our client in Singapore which is a top global investment bank . He / she will lead and execute virtual desktop infrastructure (VDI) migrations across data centers. The ideal candidate will have deep hands-on experience with VMware technologies and a strong track record in end-user infrastructure migration projects. This role requires scripting skills, project / process understanding, and the ability to work in a high-demand financial environment.
Responsibilities :
- Lead and execute large-scale VDI migration projects across data centers (both online and offline).
- Manage and support virtual desktop environments, including configuration and operations.
- Leverage vSphere replication and backup / restore functions to ensure seamless migrations.
- Automate migration processes and generate status reports using scripting tools.
- Provide L3-level support for end-user devices within VDI environments.
- Participate in incident triage and resolution involving multiple technology domains.
- Track and manage incidents and changes following established process frameworks.
- Collaborate with cross-functional teams and provide clear technical updates to stakeholders.
Technical Skills & Requirements
5-7 years of experience managing VMware virtual infrastructure, with 5+ years in large-scale migration projects.Hands-on experience in managing VDI and end-user device environments (not virtual servers).Ability to support APAC hours and weekends (both Saturday & Sunday) for migration activitiesStrong knowledge of VMware product suites : vSphere, Horizon, vCenter, Hypervisors, Horizon Connection Servers, Omnissa client and agent.Proven experience in VDI migration between data centers.Familiarity with vSphere replication, backup and restore processes.Scripting expertise in PowerShell and / or Python for automation and reporting.Knowledge of VMware eSXi, VMware Horizon, and Windows OS (server and workstation).Strong understanding of operational processes within the financial industry.Additional Requirements
Knowledge of project management processes.Proficient in Microsoft Word and Excel (formulas, pivot tables, data collation).Ability to create scripts for inventory, reporting, log collection, remote debugging, and troubleshooting.Experience with VMware PowerCLI modules for querying and extracting data.Familiarity with incident management processes in large-scale environments involving multiple teams.Customer-facing experience with strong communication skills, both verbal and written.Ability to present technical information clearly to non-technical audiences.Capable of running incident triage involving technologies such as virtualization, OS, real-time communication, collaboration, managed print services, and mobility.