Outreach Client Success Specialist (Survey Engagement Specialist)
Contract until December 2025
Working Hours : Mon-Fri office hours
Key Responsibilities :
- Operations : Collect data through phone and face-to-face interviews, ensuring a smooth and professional survey experience that fosters high response rates and customer satisfaction
- Strategy Development : Design and implement strategies to encourage online participation, reducing reliance on face-to-face interviews and optimizing survey response rates
- Questionnaire Design : Utilize modern techniques to design surveys that meet organizational needs while keeping pace with technological trends and improving operational efficiency
- Sampling Methodology : Apply advanced sampling methods that minimize survey fatigue among the public while ensuring the accuracy and representativeness of collected data
- Data Analytics : Leverage data analytics tools to validate and verify the quality of survey data. Explore alternative data sources and apply imputation methods to handle incomplete data
- Data Analysis & Reporting : Analyze collected data and produce clear, actionable reports, using data visualization tools to present findings effectively to stakeholders
- Dissemination Strategy : Develop and execute strategies to raise awareness of statistical products and ensure they meet the diverse needs of various societal segments
Programme Highlights :
Gain practical experience in survey operations and statistical processesRotate through different roles to understand various aspects of the departmentBuild your communication and interpersonal skills by engaging with a wide range of survey participantsDevelop specialized expertise in areas that match your career aspirationsJob Requirements :
Good tertiary qualificationsStrong analytical and problem-solving skillsExcellent communication and interpersonal skillsA keen learner and self-starterInterested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https : / / sg.go.persolkelly.com / job / apply / 12170
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd
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