Change Lead, Group Operational Excellence (VP)

Change Lead, Group Operational Excellence (VP)   -   ( 2400017F )

Description

ABOUT Group OPERATIONAL Excellence (GOE)

We are a diverse group of around 30 individuals based in Singapore, Malaysia and Hong Kong. Our team members are either ex-consultants with financial industry experience or experienced change practitioners from leading financial institutions / global MNCs.

Our mission is to be a trusted partner to the business in driving operational excellence across the group. We work closely with Business Units and Functions to develop strategic approaches to optimise the operating model, streamline processes and partner them in driving initiatives to enhance customer service, employee experience, overall effectiveness, and productivity. We measure our success through the lasting value that we create for OCBC.

OPPORTUNITY WITH THE GOE DIVISION

Given GOE’s position at the forefront of change within the bank, you will have the opportunity to work on the most important initiatives that are broad ranging, spanning across divisions and geographies. As an advocate of operational excellence and great employee experience, your role will be to manage and steer projects you work on day-to-day directly with leadership teams across divisions and geographies. You may work alone or be supported by team members. You will also work with Heads of Department within the division on project proposals to senior stakeholders.

We are focused on growing talent. At OCBC, We See You; We will bring out the best in you and empower you to excel. Our greatest pride is seeing our people succeed. As you grow your career within the GOE division, you may have the opportunity to play an expanded leadership role, growing into a more senior role owning large-scale projects. If you aspire to move into a line role, the relationships that you build as you work across the group will open many opportunities to move into the business.

ROLES & responsibilities

Advise stakeholders by bringing a strategic point of view and sound approach to problem solving.

• Design and deliver engaging training sessions, workshops, and e-learning modules on continuous improvement.
• Stay up to date with industry trends and best practices in training and development to continuously enhance the internal training program.
• Represent GOE in stakeholders’ discussions.
• Plan and lead employee engagements and projects.
• Manage and guide the work of junior team members throughout their project assignments.

Qualifications

DESIRED PROFILE

At present, we are looking for individuals with transformation and business experience to complement our existing team.

The candidate should offer good financial services knowledge with a ‘consulting toolkit’. The candidate must have at least 5 years of experience in transformation, process re-design or consulting experience with a reputable firm and / or transformation division of leading financial institutions

In an ideal candidate, we look for :

Primary Location

Singapore

Process Management

Organization

Group Operational Excellence

Schedule

Permanent

Full-time

Job Posting

27-Aug-2024, 6 : 06 : 22 AM