We are a Live Stream company looking to recruit Live Stream Admin.
Main Role and Responsibilities
- Preparation of each live show include, products details, supplier information, costings, historical performance, live streamers strength and weakness
- During live show, person-in-charge of the show and provide instant resolution to unexpected problems, in compliance of regulation
- Provide administrative support to live streamers during their live shows with customer support and payments administration
- Prepare and publish order / payment links for products during livestream shows. (Training on software will be provided), and post on their Facebook comment.
- Provide solutions to customer enquires during the stream
- Reconcile and prepare of delivery reports after livestream shows
- Handle all emails and correspondence regarding after sales enquiry in a timely manner
- Handle all emails and correspondence regarding after sales enquiry in a timely manner
- Work with Supply Chain Team to manage the complete supply chain of the company
- Create interesting content / post for various social media platforms
- Work with team to achieve sales target
- Able to build good rapport with employees across all verticals
- Ability to manage and co-ordinate with the various stakeholders
Requirements :
Retail experience will be goodMS Excel understanding and skill preferredTeam playerWillingness to learnAble to cope with fast paced working enviromentGood organizational skill and meticulous to detailsCandidates are required to be bilingual; live stream shows are done in both Chinese and EnglishMust be prepared to travel overseas for livestream shows when required