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Senior Salesforce Solution Architect

Senior Salesforce Solution Architect

ACCENTURE PTE LTDSingapore
5 days ago
Job description

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at accenture.com .

Job Summary :

We are seeking an experienced Senior Salesforce Solution Architect to lead the design and delivery of scalable, high-performing Salesforce solutions that align with business goals. In this role, you will act as the strategic technical lead across complex Salesforce implementations, integrations, and custom solutions-bridging business needs and technical execution.

Key Responsibilities :

Solution Design & Architecture

  • Define end-to-end architecture and solution design across Salesforce clouds (e.g., Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, CPQ, etc.).
  • Translate business requirements into secure, scalable, and extensible Salesforce solutions.
  • Ensure architecture adheres to Salesforce best practices, governance standards, and performance guidelines.

Integration & Data Strategy

  • Design integration patterns between Salesforce and external systems (e.g., ERP, data warehouses, third-party platforms) using APIs, middleware (e.g., MuleSoft), or ETL tools.
  • Define data models, migration strategies, and master data governance across platforms.

    • Technical Leadership

  • Guide technical teams including developers, admins, and third-party vendors throughout the full solution lifecycle.
  • Conduct code reviews, solution validations, and architectural assessments to ensure delivery excellence.
  • Serve as an escalation point for complex technical issues.

    • Stakeholder Engagement & Strategy

  • Partner with business stakeholders, product owners, and other architects to align Salesforce solutions with broader enterprise goals.
  • Provide thought leadership on Salesforce capabilities, roadmap, and innovation opportunities.
  • Lead technical workshops, architecture boards, and solution presentations.

    • Continuous Improvement

  • Stay current on Salesforce platform updates, new features, and ecosystem tools.
  • Evaluate and recommend new AppExchange solutions, development frameworks, and architectural enhancements.
  • Drive optimization and post-deployment improvements to ensure long-term solution sustainability.

    • Qualifications :

    Education & Experience

  • Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or related field.
  • 12+ years of experience in CRM solution architecture, with at least 5 years in Salesforce platform design and implementation.
  • Proven track record of leading at least 2 large-scale end-to-end Salesforce transformation projects.

    • Skills & Competencies

  • Expertise in Apex, Visualforce, Lightning Web Components, SOQL / SOSL
  • Solid understanding of Salesforce data model, sharing / security model, governor limits
  • Experience with DevOps tools (e.g., Copado, Gearset), CI / CD, and Agile methodologies
  • Strong problem-solving, communication, and stakeholder management skills

    • Equal Employment Opportunity Statement

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.

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