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Executive, Facilities Operations

Executive, Facilities Operations

Howden Insurance Brokers LimitedSingapore, Pedra Branca, Singapore
29 days ago
Job description

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 30 countries worldwide.

YOUR ROLE AND RESPONSIBILITIES :

Front of the House Experience

  • Daily front desk reception duties, ensuring seamless onsite service and a welcoming experience for all.
  • Provide top-notch service for a busy frontdesk and handle a variety of situations with great diplomacy.
  • Provide a great guest reception and service every time.
  • Quick on your feet to ensure that meeting rooms are always clean, well-prepared and ready for use.
  • Handle incoming calls with a professional tone, understanding that it is an important first point of contact for Howden’s brand so that every call ends on a positive note.
  • Manage multiple courier services daily with care and kindness.

Office Facilities

  • Ensure that the pantries are clean, clutter-free and well-stocked throughout the day.
  • Keep up good housekeeping and hygiene in every part of the office.
  • Monitor scheduled maintenance to ensure that there are no missed services for the upkeep of plants, office machines, coffee machines, pest control and EMS.
  • Provide events support to ensure that all requirements for venue setup, logistics co-ordination and guest management are communicated by event owners in advance.
  • Liaise with building management for building services including air-conditioning extension, the submission of permits to Work (PTW), and reporting of issues.
  • Receive deliveries and ensure supplies are neatly stored for safe handling.

    • Others

  • Attend to user feedback and requests with quick follow-up and proper documentation of issues for tracking.
  • Support staff in their business travel arrangements when needed.

    • OUR IDEAL CANDIDATE WILL BE :

  • Ability to multitask and demonstrate passion in managing front desk duties while overseeing pantry and meeting room requirements.
  • Timeliness in reporting to work to ensure that front desk is operative by 9am and actively manned till 6pm Monday to Friday.
  • Ability to complete tasks independently and enjoy contributing to team success.
  • Good interpersonal skills and able to multi-task.
  • A proactive service-centric attitude that makes you friendly and approachable.

    • YOUR BENEFITS AND SALARY :

  • Commensurate with qualification and experience
  • Working in a collaborative environment with excellent learning opportunities

    • DATA PROTECTION NOTICE FOR JOB APPLICANTS

    This Data Protection Notice (“Notice”) sets out the basis upon which Howden Insurance Brokers (S.) Pte. Limited (“we”, “us” or “our”) may collect, use, disclose or otherwise process personal data of job applicants in accordance with the Personal Data Protection Act (“PDPA”). This Policy applies to personal data in our possession or under our control, including personal data in the possession of organizations which we have engaged to collect, use, disclose or process personal data for our purposes.”

    For more information, please refer to the link below.

  • https : / / www.howdengroup.com / sg-en / Howden_SG_PDPA_Notice_for_Job_Application

    • Seniority level

    Seniority level

    Entry level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Administrative and Customer Service

    Industries

    Insurance

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