Red Dot Penguins is hiring a full-time Operations Manager to service the operational needs of the company through an excellent customer service and creation of good workflows.
Main duties :
- Ensure quality and excellence service is rendered to B2B and B2C.
- To see the growth of Learn-To-Swim program.
- Manage the coaching team's schedules.
- Managing the company hotline enquiries.
- Booking of venues for business needs.
- Ensure proper and up-to-date inventory lists.
- Organising weekly Operations meeting.
- Update and sending monthly report to CEO.
- Meeting with the CEO on a monthly basis and when required.
Other duties includes :
Attend Learn To Coach training program and complete the attachment hours.Attend courses as required by the company.Any other duties as requested by the Management.Requirements :
At least 10 years of operational background in the service industry.Degree holder preferred.Good command of written and spoken English.Customer service oriented.Active, independent and outspoken individual.A team player.Willing to travel to different centres on a regularly basis for site visits.6 days work week (Mon - Fri : 9am to 3pm; and work on 1 weekend)Able to start immediately or short notice.We welcome committed individual who is looking to return to the workforce (eg. SAHM, semi / retiree) to apply.
We regret that only shortlisted candidates will be contacted.