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Operations Manager (Swimming industry)

REDDOTPENGUINS PTE. LTD.Singapore

30+ days ago

Job description

Red Dot Penguins is hiring a full-time Operations Manager to service the operational needs of the company through an excellent customer service and creation of good workflows.

Main duties :

Ensure quality and excellence service is rendered to B2B and B2C.
To see the growth of Learn-To-Swim program.
Manage the coaching team's schedules.
Managing the company hotline enquiries.
Booking of venues for business needs.
Ensure proper and up-to-date inventory lists.
Organising weekly Operations meeting.
Update and sending monthly report to CEO.
Meeting with the CEO on a monthly basis and when required.

Other duties includes :

Attend Learn To Coach training program and complete the attachment hours.

Attend courses as required by the company.

Any other duties as requested by the Management.

Requirements :

At least 10 years of operational background in the service industry.

Degree holder preferred.

Good command of written and spoken English.

Customer service oriented.

Active, independent and outspoken individual.

A team player.

Willing to travel to different centres on a regularly basis for site visits.

6 days work week (Mon - Fri : 9am to 3pm; and work on 1 weekend)

Able to start immediately or short notice.

We welcome committed individual who is looking to return to the workforce (eg. SAHM, semi / retiree) to apply.

We regret that only shortlisted candidates will be contacted.

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Operation Manager • Singapore