Manager, Inside Sales

Roles & Responsibilities

Manager, Inside Sales

The manager of the Asia SME business will be responsible for overseeing the daily operations, performance, and development of the inside sales team in Singapore. This role involves driving new and share-of-wallet targets, optimizing processes, and fostering a high-performance sales culture. The manager will be accountable for achieving sales goals, coaching team members, and ensuring the execution of sales campaigns to generate new business & grow the existing book of accounts.

Key Responsibilities :

• Team Leadership : Be a player–coach : Lead, mentor, and motivate a team of 8-10 inside sales representatives to consistently meet or exceed targets.

Foster a high-performance culture that encourages continuous learning, accountability, and team collaboration.

Conduct regular one-on-one meetings and performance reviews to provide feedback and set clear performance goals.

Monitor sales performance metrics and adjust strategies as needed to meet or exceed targets. Oversee the sales pipeline, ensuring proper lead qualification, follow-up, and closure.

Optimize sales funnels and customer acquisition strategies by leveraging data and insights from digital tools.

Help inside sales reps manage and prioritize their leads to maximize sales opportunities.

Identify best practices and develop standard operating procedures to ensure your team is constantly raising the bar

Facilitate ongoing education on products, services, sales techniques, and industry trends.

What you will need to succeed :

Skills

Key Attributes :

About Convera :

Convera is the largest non-bank B2B cross-border payments company in the world. We leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including :

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

LI-AS1

Tell employers what skills you have

Coaching

Team Collaboration

Process Improvement

Team Development

Customer Acquisition Strategies

Foreign Exchange

Driving Results

Small Business