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Networking Technical Services Systems IntegrationSpecialist

Networking Technical Services Systems IntegrationSpecialist

NTT SINGAPORE PTE. LTD.Singapore
9 days ago
Job description

Key Responsibilities :

  • Interacts with clients on site and remote to meet complex requirements of a solution.
  • Escalates unresolved problems and issues to the relevant third parties.
  • Responds to escalated client requests.
  • Escalates complex problems to the relevant third parties.
  • Writes reports and proposals and completes and maintains project documentation.
  • Assists with the documentation of standard operating procedures relating to installations and fixes.
  • Acts as coach and mentor to more junior Implementation Engineers and Technicians.
  • Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
  • Included in higher complexity design work, with input to the design expected.
  • Expected to take ownership of relevant technologies according to domain or specialization.
  • Performs any other related task as required.

Knowledge and Attributes :

  • Seasoned understanding and appreciation of technical design and business principles.
  • Seasoned project fundamental and administration ability.
  • Seasoned project skills which are demonstrated in the execution of installations and other assignments.
  • Excellent customer engagement skills
  • Demonstrate relevant domain specialist knowledge.
  • Excellent verbal communication skills.
  • Client focused and displays a proactive approach to solving problems.
  • Ability to work under pressure.
  • Ability to coach, mentor and provide guidance to team members.
  • Academic Qualification and Certifications :

  • Bachelor's degree or equivalent in Information Technology or Computing or a related field.
  • Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.
  • Cisco Dev Net certification
  • Required Experience :

  • Seasoned work experience in technical implementation engineering, specific to Networking technologies.
  • Seasoned experience engaging with clients and conducting presentations.
  • Seasoned report writing experience.
  • Seasoned project management
  • Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers
  • Seasoned experience in diagnosis and troubleshooting
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    Technical Technical • Singapore