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IT Engineer

IT Engineer

QualcommSingapore, Central Singapore, Singapore
6 days ago
Job description

Company :

RF360 Singapore Pte., Ltd.

Job Area :

Information Technology Group, Information Technology Group >

IT Engineering

General Summary :

Performs IT functions such as design, analysis, evaluation, testing, debugging and implementation of applications programs supporting company business processes and operations. Analyzes, installs, acquires, modifies and supports operating systems, database or utilities software. Plans, conducts and directs the analysis of business problems to be solved with automated systems. Analyzes, designs, acquires and implements projects for LAN and / or WAN systems. Plans, designs, acquires and implements telecommunications voice / wire systems. At higher job levels, may contribute to the development, testing, evaluation or design of system or infrastructure architecture used throughout the IT solution set.

Minimum Qualifications :

  • Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related field.

1+ year of IT-related work experience with a Bachelor’s degree in a non-technical field (e.g., Business, Humanities, Marketing), or related field.

3+ years of IT-related work experience with a High school diploma or equivalent.

Physical Requirements :

  • Frequently transports and installs equipment up to 20 lbs.
  • Immediate response to issues that arise in manufacturing line.
  • Attend to tickets for incidents, service requests and alerts or problems with IT system.
  • Maintain ownership of issues until resolution and ensure close timely.
  • Collaborate and work closely with global teams, application teams and third-party vendors to resolve issue and minimal downtime.
  • Log tickets and set priority in ticketing tool and escalate for next level support if needed.
  • Contribute ideas to enhance application to minimize repeating support issues.
  • Work on IT projects and deliver as per schedule.
  • Work as part of a global team to support manufacturing environment.
  • Provide after-hours support for manufacturing related emergencies.
  • Monitor IT incident tickets trending and ensure KPI is achieved.

    • Requirements :

  • Working knowledge of IT Hardware and basic understanding of network concept.
  • Ability to learn and master applications used in manufacturing.
  • Willing to work on 12-hour shift patterns
  • At least 3 years of working experience in clean room environment.
  • Excellent analytical and troubleshooting skill.
  • Ability to manage and meet customer expectation and high customer orientation.
  • Excellent communication and logical thinking mind set.
  • Bachelor’s Degree in Computer Science, Information Technology or related fields.

    • Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application / hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail or call Qualcomm's toll-free number found . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

    Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and / or proprietary information, to the extent those requirements are permissible under applicable law.

    To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes / applications.

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    It Engineer • Singapore, Central Singapore, Singapore