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Operations Assistant, Policy Servicing (1 Year Contract)
FWD SINGAPORE PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG15 days ago
Job descriptionAt least A level or diploma holders IT Savvy Positive work attitude. Ability to work in a fast-paced and deadline-oriented environment. Self-motivated with critical attention to deadlines and reporting. Should have an aptitude for testing with keen eye for detail. High degree of proficiency in system and internet applications, Outlook & Internet applications. Good understanding of life insurance product Experience in performing user acceptance testing preferred.
Roles & Responsibilities
PURPOSE
To perform / review user acceptance testing for newly developed product or product / system enhancement and assisting in administrative duties.
KEY ACCOUNTAIBILITIES
- Participate in and sign off test case reviews and user acceptance testing.
- Work closely with stakeholders on allocated Projects / Change requests.
- Ensure that systems are tested thoroughly and comply with the requirements defined in Business Requirement Specifications / Functional Specifications.
- Ensure test results are documented properly.
- Perform customer due diligence checks for Direct-To-Customer business & new customer onboarding at policy servicing.
- Provide administrative support to policy servicing such as handling of physical mails, scanning and perform forms updates.
- Ad-hoc tasks / duties as assigned by the manager.
QUALIFICATIONS / EXPERIENCE
KNOWLEDGE & TECHNICAL SKILLS
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Product Support
designed
Operations
User Acceptance Test
Form Design
Information Technology
New Product Roll Out
User Acceptance Testing
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Operation Assistant • D01 Cecil, Marina, People’s Park, Raffles Place, SG