Job descriptionOversee the daily operations of the CentreLiaising with tutors, parents and studentsProvide quality customer service through understanding of customers' queries and needsEnsure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframeEnsure that student resources, stationery and merchandise are well stocked in the CentreMonitor and escalate any urgent / complex issues to managementCounter sales of tuition packagesCoordinating marketing and sales activities at branchCommunicating with parents on the new tuition schedules for every start of the semesters or academic yearAdminister daily and monthly reportsPeriodic preparation for new academic year as well as semestersMust be energetic and have a business mindsetAble to work both weekends.