Talent.com
This job offer is not available in your country.
IT Support Officer / Executive

IT Support Officer / Executive

PAN PACIFIC RETAIL MANAGEMENT (SINGAPORE) PTE. LTD.Singapore
26 days ago
Job description

Join Our Team as an IT Support Engineer!

We are looking for a hands-on, solutions-driven IT Support Engineer to support and manage essential tech systems across our retail stores and head office. In this fast-paced role, you will handle everything from hardware and software troubleshooting to system implementation and vendor coordination. You will play a key role in keeping critical operations-from inventory and sales systems to HR and accounting-running smoothly. If you're tech-savvy, proactive, and ready to make a real impact in a dynamic, multicultural environment, we want to hear from you!

Job Responsibilities :

  • Process and manage IT-related requests from both store and head office staff
  • Procure, configure, manage, and provide support for IT equipment such as PCs, MFPs, software, and network devices used in stores and the office
  • Administer software licenses and user accounts (e.g., Microsoft 365, Adobe)
  • Maintain control over IT asset inventory and documentation
  • Provide system support in collaboration with IT vendors and PPIH HQ IT teams
  • Troubleshoot a wide range of hardware and software issues
  • Deliver training and guidance to internal team members to ensure compliance with corporate IT policies
  • Support the implementation, improvement, and maintenance of systems essential for daily operations

Target Systems

  • Retail systems (e.g., purchasing, procurement, sales, inventory management)
  • Food service management systems (e.g., sushi operations)
  • Accounting systems
  • HR systems
  • IT devices (PCs, MFPs, servers, mobile phones, etc.)
  • Network infrastructure (LAN, WAN, VPN, etc.)
  • Required Experience & Skills

  • Basic knowledge of POS environments in supermarkets or hypermarkets
  • 3+ years of experience as an in-house IT Officer / Executive
  • Hands-on experience with setup of PCs, servers, MFPs, and general networking
  • Advanced skills in Microsoft Office tools and data processing using CSV or text files
  • Experience with Microsoft Dynamics 365 Business Central
  • Ability to work independently and collaboratively in a fast-paced environment
  • Strong communication and negotiation skills
  • Basic Japanese language ability (reading, writing, speaking)
  • Flexible in task prioritization and shifting responsibilities as needed
  • Comfortable working in a multicultural team environment
  • Understanding of retail store operations and a service-oriented approach to frontline IT support
  • Work Requirements

  • Working hours : Weekdays Mondays to Fridays (9 : 00 AM - 6 : 00 PM)
  • Note : Urgent incidents may require support outside of regular hours, including weekends and public holidays
  • Create a job alert for this search

    It Support • Singapore

    Related jobs
    IT Desktop Support Officer / Executive

    IT Desktop Support Officer / Executive

    THE FULLERTON BAY HOTELSingapore
    Ensure all systems within the Company are operating to required standards.Monitoring network usage to ensure user and system integrity have timely backups and preventive maintenance.Maintaining all...Show moreLast updated: 3 days ago
    IT Executive (L1 Support)

    IT Executive (L1 Support)

    COMPASS GROUP (SINGAPORE) PTE. LTD.Singapore
    Provide technical support to staff on hardware and software issues.Perform troubleshooting for external client's platform related problems (Remote / On-site). Respond promptly to incident, investigate...Show moreLast updated: 30+ days ago
    Senior IT Support Executive

    Senior IT Support Executive

    SingtelSingapore
    Asia Pacific and partners with governments and enterprises to advance communities through technology.Combining the experience and expertise of its 10,-strong team across 49 specialisations, NCS pro...Show moreLast updated: 17 days ago
    IT Support Officer(OJT)

    IT Support Officer(OJT)

    CSTECH SOLUTIONSSingapore
    To ensure smooth operation by monitoring and maintaining our Client's Software and Hardware systems while providing technical support to onsite and remotely. Providing first-level helpdesk and end-u...Show moreLast updated: 7 days ago
    IT Support

    IT Support

    HeliusSingapore, SG
    Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries for internal staff who need technical assistance via ...Show moreLast updated: 30+ days ago
    IT Support Executive

    IT Support Executive

    AnticimexSingapore, SG
    As the IT Support Executive, you will be responsible for implementing IT operations according to policy, interpret IT related issues on both System and User side to meet corporate requirements, and...Show moreLast updated: 30+ days ago
    IT Support Executive

    IT Support Executive

    TAN KOK QUAN PARTNERSHIPSingapore
    Tan Kok Quan Partnership requires a IT Support Executive preferably with relevant experience working in a law firm.If you are a dynamic and motivated individual and would like an exciting career wi...Show moreLast updated: 30+ days ago
    IT Operation Support Executive

    IT Operation Support Executive

    EPS ConsultantsSingapore, Singapore, SG
    Quick Apply
    Support root cause analysis with vendors and integrated systems.Proactively identify recurring issues and collaborate with other cross-functional IT teams to provide timely resolutions.Enhancing IT...Show moreLast updated: 28 days ago
    IT Support Officer #74037

    IT Support Officer #74037

    ANRADUS PTE. LTD.Singapore
    Industry / Organization Type : Distribution (Audio Visual).Working Hours : 5 days (Mon - Fri, 8.Basic salary up to $3,000 + Performance Bonus. Provide in-house IT support and maintenance.Manage and mai...Show moreLast updated: 30+ days ago
    • Promoted
    IT Support Executive

    IT Support Executive

    NAM HO TRAVEL SERVICE (SINGAPORE) PRIVATE LIMITEDD01 Cecil, Marina, People’s Park, Raffles Place, SG
    Provide level 1 & 2 technical support (onsite and remote) to end-users on hardware and software-related in office and roadshow setting up pc, printer, network and other IoT.Resolve or coordinat...Show moreLast updated: 15 days ago
    IT Support Executive (ERP)

    IT Support Executive (ERP)

    THE SUPREME HR ADVISORY PTE. LTD.Singapore
    Alternate Saturday 8am to 12pm (WFH).Location : Penjuru Lane (Transport provided @Jurong east).PC, internet, and copier machine maintenance. Maintain the company's network and firewall.Keep update re...Show moreLast updated: 1 day ago
    IT Support

    IT Support

    FRONTIER FORCE TECHNOLOGY PTE LTDSingapore
    We are seeking a highly skilled and motivated IT Support Specialist to join our team.The IT Support Specialist will be responsible for providing technical assistance and support to EUC users and en...Show moreLast updated: 30+ days ago
    • New!
    IT Support Officer

    IT Support Officer

    BERKLEY INSURANCE COMPANY (Singapore Branch)Singapore
    This is primarily an IT Support Officer role with additional responsibilities for office matters.The role will be mainly responsible for providing Level 1 IT support, ensuring smooth technical oper...Show moreLast updated: 21 hours ago
    Junior IT Support Executive

    Junior IT Support Executive

    SEASTAR MARINE SUPPLY PTE. LTD.Singapore
    We are seeking a proactive and detail-oriented Junior IT Support Executive to assist with daily IT operations.The role involves resolving minor hardware issues, performing basic software maintenanc...Show moreLast updated: 12 days ago
    IT Project Support Executive

    IT Project Support Executive

    APPVANTAGE PTE. LTD.Singapore
    Join Our Team at Appvantage in Singapore!.Are you ready for an exhilarating new journey with us?.At Appvantage, we're not just a team. we're a passionate community of digital strategists, designers...Show moreLast updated: 30+ days ago
    Senior IT Executive (Apps Support)

    Senior IT Executive (Apps Support)

    Care Corner Singapore LtdSingapore
    Senior Executive (IT Application).The IT Senior Executive I (Application Support) is a key member of Care Corner's internal IT team responsible for the development and support of desktop and enterp...Show moreLast updated: 13 days ago
    it executive

    it executive

    RecruitFirstSingapore, Singapore
    What requirements you'll need to be eligible.Min Diploma in relevant discipline.What you'll be doing on the job.Incidents and requests management. Provide IT support and manage incidents and request...Show moreLast updated: 18 days ago
    IT Executive

    IT Executive

    RAFFLES SENTOSA SINGAPORESingapore
    The IT Executive is responsible for supporting the day-to-day IT operations of the hotel.This includes troubleshooting issues, maintaining system performance, and ensuring smooth functioning of des...Show moreLast updated: 21 days ago