Talent.com
This job offer is not available in your country.
Customer Service Officer

Customer Service Officer

G. TECH PTE. LTD.Singapore
10 days ago
Job description

Job Description :

  • Attend to call centre hotline enquiries
  • Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions
  • Understand caller's concerns and provide resolutions
  • Deploy relevant personnel to site to look into the complaint, situation or incident as lodged through the call centre hotline
  • Generate daily call monitoring reports

Requirements :

  • N' Levels / 'O' Levels
  • Able to work shift work, weekends and Public Holidays
  • Good communication and interpersonal skills
  • Able to work well in a team
  • Experience in Customer Service or Call Centre will be advantageous.
  • Candidates without experience is welcomed to apply as training will be provided
  • Able to start work immediately or on a short notice will be advantageous.

    Create a job alert for this search

    Customer Service Officer • Singapore